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CCPA Fines Storia Foods, English Oven ₹1 Lakh Each for Misleading ‘100%’ Claims

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The Central Consumer Protection Authority (CCPA) has imposed a fine of ₹1 lakh each on Storia Foods and Beverages Private Limited and Mrs. Bectors Food Specialities Limited, the manufacturer of English Oven bread, for making misleading “100%” claims on their product labels. These claims were found to misrepresent the actual composition of their food products. The CCPA has also directed both companies to immediately remove these claims from their product packaging, websites, and all digital platforms.

**Background of the Case**

The CCPA’s action against Storia Foods and Mrs. Bectors Food Specialities Limited is part of a broader initiative to curb misleading advertising practices in the food industry. The Food Safety and Standards Authority of India (FSSAI) had previously issued advisories against the use of the term “100%” on food labels, citing its potential to mislead consumers. In May 2025, FSSAI emphasized that such claims could create a false impression of absolute purity or superiority, potentially leading consumers to believe that competing products are inferior or non-compliant with prescribed standards.

**Implications for the Food Industry**

The CCPA’s decision underscores the importance of truthful and transparent labeling in the food industry. Companies are now under increased scrutiny to ensure that their product claims are accurate and substantiated. This move aligns with global trends where regulatory bodies are taking a more proactive stance against deceptive marketing practices.

**Consumer Protection Measures**

The Consumer Protection Act, 2019, under which the CCPA operates, provides a framework for addressing unfair trade practices and protecting consumer interests. The Act empowers the CCPA to take suo-motu actions against misleading advertisements and claims, ensuring that consumers are not misled by false or exaggerated product representations.

**Industry Response**

Following the CCPA’s directive, Storia Foods and Mrs. Bectors Food Specialities Limited have been instructed to withdraw the misleading “100%” claims from all their marketing materials. The companies have also been advised to review their labeling practices to ensure compliance with consumer protection laws and FSSAI guidelines.

**Broader Context**

This action is part of a series of measures taken by Indian authorities to address misleading advertising in the food sector. In April 2023, FSSAI identified 32 new cases where food business operators were found in violation of misleading advertisements and claims. The regulator referred these cases to the concerned licensing authorities for further action, including the issuance of notices to withdraw misleading claims or substantiate them scientifically.

**Conclusion**

The CCPA’s fine on Storia Foods and Mrs. Bectors Food Specialities Limited serves as a stern reminder to the food industry about the importance of honest and accurate labeling. Companies must ensure that their product claims are truthful and not misleading to maintain consumer trust and comply with regulatory standards.

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